NEW ITEMS ADDED TO SAMM CENTER
Look for new items added to the SAMM Center recently. NEW Vitalize® feeding cups with the updated logo are now available. Other items are added as they become available.
CHANGES MADE TO CUSTOM ORDERS
To improve production flow and freight efficiency, BioZyme Customs will be changed from 40 bags per pallet to 50 bags per pallet starting in February. Minimum order quantities will be adjusted accordingly. This change helps maximize truck space and production efficiency.
CHECK OUT UPDATES TO DEALER REWARDS PROGRAM
Changes have been made to the Dealer Rewards Program for 2026, including the action items that dealers can earn points for, point values and prizes that points can be redeemed for. For full details, visit the Dealer Center and click on the Rewards Tab.
ANIMAL HEALTH PRODUCT PRICING UPDATES
We want to give you a heads-up that animal health product pricing changes will take effect March 1. These adjustments reflect evolving costs in raw materials and manufacturing, and help us continue delivering the quality you expect.
LOOK FOR DURAFERM PACKAGING CHANGES
To keep all customers informed and safe, we have updated the DuraFerm® 50-pound bags and 12-pound labels to clearly differentiate between sheep and goat products. With one of our key benefits, species-specific nutrition, we want it to be simple for dealers and end-users to distinguish between the goat and sheep products without having to squint to read a label. New bags will have an animal headshot, similar to the ReproMaxx bags.
Watch for the new packaging as it is rolled out in the coming months.
ORDER CHANGES MUST BE MADE WITHIN 24 HOURS
Starting January 1, 2026, orders may only be changed within 24 hours of being entered.
This update helps us keep orders moving efficiently and reduces last-minute disruptions that create unnecessary stress and delays across our team. After the 24-hour window, orders will be processed as submitted.
We appreciate your partnership and cooperation as we work to serve you faster and more efficiently. If you have questions or need help before placing an order, our team is always happy to assist. Thank you for understanding. We’re looking forward to our best year yet!