Exciting Changes Coming To The Dealer Retreat Format

With the new year, we are also planning new ways that we can provide the best and most effective professional development opportunities to our dealers. We are currently exploring how we can update our Dealer Retreat format to include more of our dealers in a similar educational and networking opportunity.

In the meantime, be sure to stay connected with us via the VISION Newsletter, email and our Facebook group to receive all of the latest updates on products, events and company news.

How Do You Position VitaFerm Concept•Aid Where It Is Most Relevant?

Be Where Your Customers Are.

The key to herd profitability is reproductive efficiency and success. In order for customers to multiply their efforts and maximize their success, they have to consider every advantage possible at each stage of production.

VitaFerm® Concept•Aid® is a line of vitamin and mineral supplements for beef cattle formulated to promote effective, easy breeding when fed 60 days pre-calving through 60 days post-breeding. High concentrations of vitamin E and organic trace minerals, coupled with the Amaferm® advantage, supports quick repair of the reproductive tract and more energy for reproductive success. Additionally, increased nutrient absorption and digestion leads to healthier and heavier calves giving you performance that pays.

Where will your customers be in 2020?

There is no question that 2019 was a tough year for cattle producers and in many ways, they are still recovering from the effects of the weather, the market and many other variables. The challenges and management decisions of 2019 will likely be felt as we move to 2020. Here’s the challenges customers are up against in 2020 and how VitaFerm Concept•Aid can play a relevant role in helping:

Click here for the Reproductive Success Report.

Ask the VIPs: What Is Your Best Advice To Keep Your Business Viable?

As we kick off a new year and a new decade, we spoke to some of the VIP dealers who have kept their businesses relevant and growing. We asked for their best advice, and they willingly shared some of their top tips on tactics they have used to keep their business relevant.

Tyson Basore, Basore Cattle Company, Deepwater, Missouri

“One thing we try to do is keep ourselves out there in front of the customer. We give a lot of hats and shirts to customers and potential customers to keep our name out there. We also hit up a lot of local bull sales and other events in the community where our customers are so we can have that face-to-face interaction. We’ve used social media through Facebook quite a bit and have also run radio ads.”

Jackie Coltrane, Coal Valley Feeds, Cherokee, Kansas

“There’s only one way to stay relevant. People don’t stay with a product; they stay with a face. The way we maintain stability is by gaining our customers’ trust and through customer relations. If they trust you, they will contact you when they have a challenge, and they will trust the advice you give them.”

Keith Micke, K Triangle Feed, Glendo, Wyoming

“I try to stay involved and like Britney Creamer once said, I’m a walking billboard. I never leave home without a VitaFerm jacket, cap or gloves. And I always have gloves to pass out when the weather is cold. But the biggest thing I do is make time for my customers and potential customers. The other day I was out with new customers and asked if I could see their cows. They were tickled pink. They said they had never had any type of salesman ask to see their cattle. In addition to making time to spend one-on-one, being seen at the county fairs in my area is important, and I always have a booth at the state fair. I run short spots on my son’s football and basketball games’ broadcasts. Ashley Fitzsimmons has helped me with a flyer in the Wyoming Livestock Journal for a few months, and I have recently started using Promoboxx on Facebook. Word of mouth is still important, and if I see a long-time customer around someone who is interested in the product, I’ll ask how they like their mineral. Hearing positive reviews from a current customer is a great way to build trust around here.”

Mark Rohr, Proven Sires Services, Hays, Kansas

“Proven Sires Services’ success in growing our business relies primarily on customer relations. Our customers depend on us and VitaFerm ® to make the right choices for their operations. If the right choices are made, and the product is successful in their programs, then PSS and VitaFerm are successful in gaining the trust of those customers. These success stories then attribute to the growth of PSS by word of mouth, in and beyond the community. All of this, however, could not have been accomplished if it hadn’t been for a great product and a BioZyme® team to back up the product and its dealers.”

Hunter Morris, Twin Rivers Vet Supply, DeKalb, Texas

“Getting out there and hustling. Seeing what the customers’ problems are and how you can help solve those problems with a great product and great customer service. Without customers, there’s no business.”

According to these five dealers, building strong customer relationships is the key to staying relevant and prospering in their businesses. Stay in front of your customers, learn the best way to engage with them, and offer some swag in the form of shirts, caps, jackets and gloves to stay top of mind, too. Communicate with them – use radio, social media and get out and interact with them at industry and community events. Staying relevant is vital to your growth this year and in the years to come.

Letters From Lisa – January 2020

Today one of the greatest challenges we face in business is staying relevant. Consumers have far more distractions, cautions, choices, opportunities and ways to study and communicate than ever before.

I was recently presenting at the GMDC, a big conference where all the big box store retailers come to find new products. One of the key speakers was the head of Microsoft’s Business Innovation Department. Learning how they “track” consumers to get relevant intelligence about them was fascinating, actually a bit scary. However, the one thing he said that I found most amazing was that today, “data that is more than two weeks old is not relevant, so don’t study it.” With this new two week parameter, most of us will not be good at being relevant.

That definition of relevance is difficult to implement, but with an open mind, I think we can do it! Of course, the question is how. I think if we focus on the below and then have the open mind needed to change appropriately, we will get there. Yes, WE MIGHT HAVE to CHANGE. Yes, WE CAN DO IT!

  1. Spend time where your customer spends time every day.  To stay relevant, we need to make sure we are getting the right information about needs, wants, expectations etc. from our targeted audience. This means spending time with them face-to-face, spending time with them virtually, spending time with them however we can. As soon as we are disconnected from our customer in any way, our relevance starts to diminish.
  2. Connect how your customer wants to connect. There are tons of ways to communicate, the challenge when it comes to staying relevant is ensuring that we are communicating in a fashion that is relevant to our customers. If they are embracing a new social media platform and we are not, clearly there are issues ahead. We need to be nimble and flexible and connect how our customers want to connect, not how it suits us or is easy for our business’s current staff.
  3. Two way = more effective communication. If you want to be relevant, communication needs to be much more about engagement as opposed to a one-sided stream of information. We need to find a way to communicate that builds a meaningful flow of information, and that means a two-way flow. At BioZyme® we call this type of communication crosstalk. The term came to us from a 16-year-old German customer within the context of improving our social media strategies globally.
  4. Welcome critical thinking. We all know that resisting change is deadly. A culture that embraces and encourages innovative thinking to keep the business relevant is a must. We need to be aware of the signs that might suggest our culture is not as welcoming of critical thinking as we need it to be (resistance to change, lack of creative problem solving, negativity toward anything new, etc.).
  5. Embrace industry innovation. All too often we look for innovation within our own business or own industry. From my experience, we are far more likely to find innovative ideas that we can adapt and use in our own business from outside our industry. We need to become students of other industries and innovative communities (online and offline). With Google this is possible from your home late at night, so we have no excuse to not getting it done.

In simple terms, relevance provides meaning in our lives. Relevance is the full experience of a product, brand or cause that we can relate to; it’s an experience that not only changes minds, but, more importantly, changes behavior – and sustains that change.

Staying relevant has got to be one of the hardest tasks in business. Relevance focuses on results. Relevance is about the ultimate goal – triggering the desired behavior. People are awash in choices about where to spend their money and place their loyalty. If you aren’t relevant, they will go somewhere else. Please don’t let that happen.

 

Dealer Spotlight: Heritage Farm Supply

BioZyme Dealer Puts Focus on Future

With a name like Heritage Farm Supply, you’d think the business has a focus on its past, its heritage. However, just the opposite is true.

The Weaverville, N.C., farm and feed store is dedicated to helping its customers thrive and survive and ensuring there is a future in agriculture for today’s young people as well.

Store co-owner and manager Anna English said that Heritage Farm Supply first became a BioZyme® dealer because it was looking for a premium product to offer its customers. She had heard about BioZyme and its product lines, did some research, and decided their products were the right fit for her customer base. Then, once her own family started using the products, sales really started to take off.

“We use the product ourselves, so it is easy to sell the customer on a product we believe in. The biggest selling point for us is using it in our own operation, and it is easier to sell products when you use them and believe in them,” English said.

She and her family run about 100 mama cows and have started using embryo transfer and A.I. extensively. She said the VitaFerm® line has helped them achieve their goals with their cow herd, and in return, she has started reaching out to other purebred producers in the area.

English uses the assistance of her Area Sales Manager Justin O’Flaherty to help share the BioZyme message, including hosting producer meetings for cow-calf producers. She said that since the BioZyme lines are rather new to her area, the producers are willing to come learn and ask questions about them.

Another audience she is working with that will have a major impact on the future of agriculture and the future of Heritage Farm Supply is the youth in her area. English said that urban sprawl is taking over and moving toward them, away from Asheville; and it is important to continue educating youth about agriculture and its impact.

“As rocky as agriculture is right now, it is important for us to know there is a future out there, that people are getting educated in what agriculture is and what we do as an industry. If we can get kids involved, at least they will be an advocate for agriculture in the future,” she said.

Because the future is so important to English and Heritage Farm Supply, they support several youth livestock shows in the area. Since English and her family also show livestock, that was an easy outlet for them to get involved with the kids showing livestock. They are also involved in the FFA program at the local high school and do a lot with its alumni program so they can support the kids through agriculture in as many ways as possible.

Selling a premium product and supporting superior youth are both tasks that English takes to heart. She encourages new dealers and those considering selling BioZyme products not to get hung up on the price. “Don’t let the price stand in your way. It can be kind of a sticker shock, but it is a premium product and your customers will use it. The price is what sets it apart,” she said.

When you’re advocating for the future and promoting a product that helps animals succeed in life, you’re doing great things. Thanks, Anna English for displaying “care that comes full circle.”

Haul ‘Em and Charge ‘Em with Vita Charge®!

The busy winter show season is upon us, which means it is time to talk about STRESS.

Stress is a MAJOR factor that causes shifts in the gut environment, leading to digestive upset and a decrease in appetite. Show livestock are no doubt the most susceptible to stress as we haul them to and from shows, introduce them to new environments and weather changes, surround them with unfamiliar livestock and change their daily routines and feed on show day. Combat the challenges of the show environment with the quick response of Vita Charge®.

Vita Charge is a fast-acting, multi-specie livestock supplement for use during stressful times when livestock need protection or assistance in recovery. The Vita Charge product line offers versatility in many forms making application easy depending on what is best for your animal. The products’ powerful dose of vitamins, B vitamins and the Amaferm® advantage makes it the perfect fit when your livestock need protection or assistance in recovery.

When To Use: 

  • Vita Charge Gel or Liquid Boost®
    • Start administering Vita Charge Gel or Liquid Boost® 5-7 days prior to leaving for the show through the duration of the show.
  • Vita Charge Climate Control Gel
    • Even though it is cold outside, animals can still experience heat stress and changes in regular body temps as we take them in and out of temperature-controlled barns and areas.
    • Help maintain a normal body temperature with Vita Charge Climate Control Gel!
  • Vita Charge Clench
    • As the weather changes or we begin making nutritional shifts to get animals show day ready, they run a high risk for SCOURS. Help your animal recover QUICKLY from show day scours with Vita Charge Clench, a gel for all species of livestock ideal for use during diarrhea and scours treatments to support recovery, hydration and nutrient absorption.