UPDATES MADE TO OUR TERMS & CONDITIONS
To provide the most efficient customer service, we have updated our Supplement Terms & Conditions you can see when you place your orders.
Payment Terms
Payment terms have been updated from 2% 15 days net 30 to 2% 10 days, net 30.
Overweight Trucks
If a truck returns or refuses the complete order due to being overweight, the customer will be subject to an unloading and restocking fee. This fee will be a minimum of $250 and will be assessed based on the resources required to complete the unloading and restocking process.
Other Reminders
After 24 hours have passed, orders may not be changed without a fee.
A minimum order of 1 pallet of bagged products will be accepted if the order contains a pallet topper. Pallet toppers with a pallet topper item total > $300 are added for free. Orders that do not meet the $300 pallet topper requirement will be subject to a $30 pallet topper fee. Please note that pallet toppers CANNOT ship on flatbeds.
NEW DURAFERM PACKAGING IS HERE
To keep all customers informed and safe, we have updated the DuraFerm® 50-pound bags and 12-pound labels to differentiate between sheep and goat products clearly. With one of our key benefits, species-specific nutrition, we want it to be simple for dealers and end-users to distinguish between the goat and sheep products without having to squint to read a label.
VITALIZE MEASURING CUPS, LITERATURE ADDED TO SAMM CENTER
New items, including a NEW Vitalize® feeding cup with the updated logo, are now available in the SAMM Center. Other items are added as they become available, so check back.