October 2018 – Letters From Lisa

PEOPLE DRIVE CULTURE. CULTURE DRIVES PERFORMANCE.

Let’s look at these sentences backwards. Business is all about performance, so business is all about culture. And therefore, business is all about people. I believe whole-heartedly that every business is not about its product, its location, or its finances. Businesses are about people.

I also believe EVERY person wants to do good and make others happy (pretty simple), but communication and personality routinely get in the way (pretty complex) of that. How we work through this dynamic is obviously very important since all a business really has to help it succeed is its people.

Finding more of the right people has been a challenge for BioZyme ® , so we have had to reach out for some help. A recruiting company we are working with suggested we implement their personality assessment system to screen potential hires. They encourage this approach because there is proof that assessment-based hiring is more profitable and productive. I was thinking this was a great idea and trying to figure out how to get it going when I stumbled across a “60 Minutes” episode on a guy who is cloning previously successful polo horses in Argentina. Luckily, we have quite a few folks I would like to clone. So, thinking in that frame of mind and then realizing the value of understanding who we might be hiring and how they fit into that team; I thought assessing our entire current team might be a great idea to advance this journey of simple/complex where people drive culture and culture drives performance.

The tool is called the Prism. It analyzes more than 50 human traits and skills across seven integrated modules, including: Primary Personality; Personality Under Pressure; Processing; Decision Making; Conflict Management; Motivation; and Fundamental Needs. It has been a great experience for us. Our coach used me and Alan Lee to help our team understand the results on all of these points. I won’t share them all with you, but I do want you to see a little bit of what he and I learned about each other (it won’t surprise you). We are completely different on three of the four processing measurements. As two visionaries who are very driven to grow our Company, understanding this about one another in concrete terms has been very helpful when working on opportunities.

I have learned four very useful things from this experience:

1. No two people are the exactly the same.

2. No one is exactly the same as me. Thank goodness I know, but this is important for me to remember so I walk in others’ shoes and then join our shoes together before making decisions.

3. Most people, but not all, act differently under pressure.

4. Self-reflection and then thinking about the reality of that reflection in how one operates are very important each and every second of every day when working with a team.

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