Know your Customer: Help Your Customers Receive Value They Deserve

Just like not all mineral programs are created the same, not all livestock marketing opportunities are equal. However, as it comes time for your customers to sell their cattle, make sure you have provided them with the information they need to make the marketing decisions to garner the most potential profit. 

“If the dealers see themselves as truly invested with their customers and their operations, they will align them with the professionals at Superior Livestock to help them get more money for their calves through one of their programs, especially if they are already feeding Gain Smart® or VitaFerm®,” said John Jeffrey, BioZyme® Beef Business Development Manager. 

Superior Livestock Auction has been a leader in value-added programs since the mid-1990s, and in 2017, BioZyme, became the first-ever nutrition company to partner with Superior on two additional value-added programs. The VitaFerm Raised and Gain Smart Programs were designed to ensure that calves have been on a high-quality nutrition program, an important part of overall health. Calves sold through these Superior programs are either being raised on a cow being fed the VitaFerm mineral, or calves that have been weaned, backgrounded or on grass pasture previously and have been supplemented with Gain Smart. Both minerals contain Amaferm®, a prebiotic designed to enhance digestibility by amplifying the nutrient supply within for maximum performance. 

Jeffrey encourages dealers to work with their customers to connect them with Superior representatives to help them get the most dollars possible. If you are unsure of who your rep is, reach out to your ASM, and he or she can introduce you to the Superior rep in your area. With a variety of programs, the customers could be eligible for more than one. Programs are available for vaccination protocols, natural cattle, GAP, BeefCare and more.  

“Some of those programs do not allow the traditional products that have been used in the past, so keeping Amaferm® in their diets helps keep them healthy while increasing feed efficiency. Since both the Gain Smart and VitaFerm products contain Amaferm, they are on track to a healthier digestive system with the potential to help those cattle on several programs,” Jeffrey said. 

Although cattle marketed through Superior are sold in load lots, Jeffrey said the smaller producer doesn’t need to feel left out. Often, the Superior reps will work with a group of producers in an area who might have 30-50 cows to put together a load. He said mixed lots of steers and heifers can also be put together, if they are similar in weight and kind. In addition to cattle sales, Superior hosts a monthly sheep sale and markets cattle and sheep on its Country Page. They also host horse sales in conjunction with LiveAuctions. 

If your customers are still not convinced they want to sell through a value-added program like Superior offers, many local livestock auctions markets host special feeder calf sales. Encourage your customers to find a special sale date that works for them. As Jeffrey said, most times the auction markets will announce from the block special protocols like health and nutrition that the cattle have been on, and customers become accustomed to buying good cattle with proper health practices from these local sale barns. 

There are multiple ways to help your customers get top dollar when it comes time to help them sell their cattle. The Gain Smart and VitaFerm raised programs are two of the ways to help ensure their calves stay healthy and gain and get your customer the biggest return on their investment. 

Leave a Reply

Your email address will not be published. Required fields are marked *