Title: Director of Quality
Number of Years at BioZyme: 5 (10 including time at Cogent)
Describe a “typical” day in your job: My typical day starts at 5:30 a.m., where I open my e-mail and address any urgent issues, review my meeting schedule for the day and roll my kiddos out of bed and off to school. I get to the Lexington office after a hearty dose of caffeine and kick off my day. Each day is a combination of meetings – mostly virtual, managing any urgent issues including product concerns, quality-related supply chain issues, addressing any ingredient and finished product testing challenges and taking daily steps toward continuous improvements from a quality perspective.
What is the most interesting thing you ever done at BioZyme: One of the most interesting things I get to be a part of in my role is helping to take a product concept on its journey through each stage of the development process to create a finished product that positively impacts the health of animals and people.
Share a funny story about one of your days at work: We were trouble shooting a labeler malfunction with a vendor technician over the phone. I explained that the labeler was making a terrible noise when the lock rollers were engaged and the tech asked me if I could describe the noise. Without thinking, instead of using my words to describe it, I made a very pronounced honking noise like a goose. Everyone involved – including myself – got a good chuckle out of that one.
What has been one of the biggest challenges: One of the biggest challenges in my new role has been working remotely and connecting with my team in the same way that I’m used to doing in person. Working together, communicating well and building trust is vital to an effective team dynamic.
Why is care that comes full circle important to what you do? By “living” quality and adhering to a mindset of continuous improvement, we offer products that are safe and accurate. Consistently doing so creates a foundation for upholding care that comes full circle. We help BioZyme take the first step to care and anticipate the return of the boomerang.
What is something you enjoy doing outside of the office? Outside of work, I love to “experience” life with my 3 (not so) little ones – Griffin (13), Jaycie (12), and Emma (8). On any given weekend you may find us enjoying live music, swimming, exploring, fishing or golfing.