Effective Leadership Boosts Performance

It’s no secret, “effective leaders outperform ineffective leaders every time.” That is the conclusion of Douglas Day, 30-year leadership consultant and author. He further states that if companies are going to succeed, the CEO or person of highest leadership needs to work to develop leadership skills throughout all levels of the company. Here are three truths that Day offers about leadership and how this trait will help your business grow.

• Leadership is a sustainable competitive advantage. Leaders must develop at a rate that keeps pace with accelerating global change. Development challenges our most cherished beliefs and assumptions. Business performance is directly tied to effective leadership, and the most effective leaders are conscious, authentic leaders. The top leader in any organization should be the most effective, authentic leader, and keep current with changes in the industry, with technology and in business and setting an example for the others that work in the company.

• Authentic leaders create cultures of commitment.“Most people enthusiastically support only what they’ve had an active hand in creating. Disengagement is a huge financial cost, as it deadens spirit, passion, innovation, purpose and commitment,” Day writes. Great leaders are all inclusive. They make sure they offer opportunities for all employees to offer input, especially in their specific areas of expertise, where efficiencies could increase, or production costs could be lowered. The more included the employees are, the more commitment they have to the company.

• The best top leadership teams are all about results and relationships. The best teams leverage tremendous business capability, tap into deep wells of personal and collective knowledge, actively seek strategic interdependencies and relationships, and function together in a circle of key leadership processes. Top teams should ask the question: how effective are we individually and collectively as leaders? How do we know and what are we going to do about it?

Day further states, “Great leadership is a competitive advantage, and high performance is achieved and sustained through effective leadership practices applied with discipline over time.”

Now, what Day isn’t saying that is just because you have a great team of leaders means your business will grow automatically. But since those leaders are training those employees similar business, marketing, communication and leadership skills that the entire team will put into practice, then the business will grow.

Once you have these leadership skills four things must happen for your business to grow.

  1. Execute your strategy. You know the plan. You’ve got the skills. You’ve set your sales goals. Now, it is time to put those plans and skills to work to achieve your goals.
  2. Business Rhythm. Day defines this as the “management cycle of leadership processes designed to: track progress against strategy and planning; review status on operational results through clear key metrics; update the strategy regularly, and ensure action is being driven by insight based on relevant, current information, and is focused on achieving the vision. Senior leaders need to build discipline and depth into their leadership process and management cycle, to achieve accountability, predictability, ongoing learning, renewal and sustainability.”
  3. Operational Performance. Organizations should develop simple processes that are internally efficient, locally responsive and globally adaptable. Complexity is removed from the customer experience to enable them to engage you in ways that are both well-designed and sustaining.This means continually making improvements, increasing efficiencies, developing new products and strategies.
  4. Strategic Communication. Nothing happens in business without conversation. This can be conversation between customer and employee; employee and employer; employer and board member. Every sale, new product development or product enhancement happens because of a conversation that started somewhere.

Leadership. It starts at the top, and those businesses with the most effective examples of a great leader will show performance and growth. They will implement their strategies through their business rhythm, evaluate their processes and continue the conversation to grow into the future.

Information for this article curated from: https://leadershipcircle.com/en/business-resultsand-effective-leadership-effective-leaders-outperform-ineffective-leaders-every-time/

Dealer Retreat Offers Prime Opportunity for Growth

Professional development opportunities don’t come along every day when you are in the animal nutrition business. However, BioZyme® offers an opportunity that will help you grow your business, allow you to learn more about the products you sell and give you the chance to build valuable relationships with other dealers and the BioZyme staff.

Each June, BioZyme offers a day-and-a-half of professional development to its dealers who have achieved a specific sales goal the year prior. You’ve probably seen some promotional information for the 7th Annual BioZyme Dealer Retreat in the last two VISION newsletters. If you sold at least 50 tons of product in 2018, you’ll want to be watching your mailbox this month for your invitation.

The Dealer Retreat offers educational sessions led by BioZyme staff that covers marketing, selling tools and product highlights. There are also typically times for interactive discussions when dealers can exchange what works best for them in a given scenario or with a specific product.

Mark Johnson, Sleepy Hollow Farm, Centerville, S.D., attended his first Dealer Retreat in 2018. He highly recommends it to anyone that has the chance to attend, especially newer dealers. He said learning more about the products, meeting BioZyme staff in-person to discover who to call for what, and hearing what works for other dealers were the most beneficial parts of the retreat.

“We’ve really interacted more with the home office, mostly just because we figured out who to talk to from personal contact made at the dealer retreat,” Johnson said. “Last year, we really enjoyed getting to know the marketing staff better and realized how much was available to us.”

Johnson took what he learned from the Promoboxx session last year and made his first Facebook post at the Dealer Retreat session. And, due to that Promoboxx post, he made a sale to a new customer before the evening’s casino night was over.

“I would say Promoboxx contributed to almost 50% of our new leads since the last Dealer Retreat,” Johnson said.

Johnson’s experience is just one of many positive experiences that dealers have when they attend the Dealer Retreat. He said if it works into his schedule, he would attend again for further opportunities to grow his business, network and continue learning about the products and programs BioZyme offers.

The Dealer Retreat is not just a great place to learn, network and help grow your business. There are also some inspiring speakers, good food and entertainment and sales awards presented as well. This year dealers will experience a change of venue, moving from Saint Joseph to the Argosy Casino Hotel & Spa in Kansas City. There will still be BioZyme plant and headquarter tours available to those who wish to tour. And even if you have toured in the past, upgrades and changes are continually made to improve production and efficiency so the tours are always encouraged.

Take the time and action to grow your business.
When you receive your invitation to Dealer Retreat, RSVP with a “Yes” and reap the benefits.

Collaborate with our Marketing Team to Enhance Your Business

Whether you’ve been a BioZyme® dealer for years or you are in the early stages of being a dealer, there is one thing for certain; the company is here to help you succeed and grow. From your Area Sales Manager to Business Development, Outreach Support, Customer Support, Nutrition Support, Marketing, Quality Control and Production, every employee at BioZyme is here to help you thrive in your dealership.

Jordan Milliren, who represents Iowa and Southwest Minnesota, is just one of the ASMs that makes sure his dealers have the marketing tools and support they need to grow and generate sales. He credits Trent Gabler and Mike Wadle, the previous ASMs in his territory, with building a solid foundation of dealers. Milliren said he works to ensure those dealers have the tools and resources they need to promote their products to current and potential customers.

“My dealers know their customers better than I do. They know if a mailer or touch-point is going to end-user customers, those customers are going to call and usually do business with them,” Milliren said.

Although sometimes unsure at first, he said his dealers are usually willing to work with him on a mailing. After all, it is to their benefit and cost effective for them. He credits the creativity and working relationship he has with the marketing team at BioZyme. He said he often has ideas for mailings or e-blasts, and they put them together to make them happen.

“I think it is important for our dealers to know that marketing does pay. I’d put our marketing team up against anyone in the industry. They have the ability to do some pretty creative stuff for our dealers, and it is to benefit their business, as well as BioZyme’s,” he said.

Brand awareness and education are priorities when it comes to Milliren’s marketing goals. When introducing a new dealer, he likes to introduce the person as a dealer with a small promotion just to help that dealer generate business. And with so many competitors on the market, making the touch-points, creating brand awareness and sharing one or two benefits is important.

“We don’t want to give customers too much information at once, but hit the highlights, like how a stress tub can help your calves at weaning time or why Concept•Aid® is important at breeding,” he said.

Milliren said he likes to send quarterly mailers to keep the brands in front of customers who have busy lifestyles. For instance, during planting and harvest, farmers might need a gentle reminder to check their cattle’s mineral, even though they know it is important. He said monthly e-mails help keep that brand awareness high as well.

Marketing can be a big undertaking. But with the assistance of your ASM and the BioZyme marketing team, you can work together to promote your business. Remember, there are many ways to work with the BioZyme staff. Just reach out to your ASM or the Outreach Support Center and let us know how we can help you grow your business.

Collaboration Grows Business

If two heads are better than one when it comes to planning, just think how good things could be if we worked together in groups of three or four, or even more? But sometimes as an employee in a small business or a small-business owner, you might just be flying solo. That is why collaborating with others is so important to grow your business.

The connections you form with others, and the different ways you collaborate with those people you formed connections with, will help you grow your business to new levels.

An article from www.thebalancesmb.com offers five ways you might grow your small business through using collaboration, regardless of the industry you are in.

  1. Collaboration will inspire you. While it is easy to get into the routine of “we’ve always done it that way,” just think, there might be a better way. But how will you learn a different way or technique if your business is unique to you and unique to your location? Ask around. Do you want to find a new customer service tracking software? Or do you need a new way to keep inventory? Chances are there is another dealer who has gone through the same growing pains you are experiencing. Check with your ASM, and he or she can probably point you to someone in the dealer network who would be glad to visit with you about their software or record keeping system.
  2. Collaboration helps you grow your network. Just like attending the Dealer Retreat provides a great opportunity for you to expand your business relationships with other dealers, collaboration can also help you grow your customer base. Have you considered collaborating with a bull stud or semen company to host a producer meeting? All those producers that breed cattle also need mineral. Collaboration can help you grow your network and grow your sales.
  3. Collaboration is educational. With almost every interaction you have, you should learn something. This might be something as minor as learning what day the local auction market café serves your favorite meal to discovering someone in the area is going to background 500 stockers and could benefit from the VitaFerm® Gain Smart® program.
  4. Collaboration can help you save money. Small businesses, or most businesses, often run on tight budgets. Isn’t it nice to know there are others out there that can help you save money? Instead of investing in a high-price marketing firm to help you with advertising and promotion, don’t forget to collaborate with your ASM and the BioZyme® marketing department to create a mailer or promotional ad for you. This is just one of the services BioZyme offers its dealers and it will save money in your marketing budget for other items.
  5. Collaboration solves problems. Remember that adage of “two heads are better than one.” Sometimes it is nice to have someone to share ideas or look for solutions with. “Think about the last difficult problem you faced in your business. When we get stumped, most of us immediately go to a partner, mentor or other trusted resource who acts as a sounding board and helps us work through the problem. The harder the problem is to solve, the more we can benefit from getting the input of someone outside of the situation. And when you add new viewpoints and experiences to the mix, the end result will often transcend what you originally set out to accomplish,” writes Alyssa Gregory, author of the article.

You might be a small business, but you don’t have to do your business on your own. Collaborate with your ASM, other dealers, the marketing team and other industry professionals. You can even collaborate with others in your community. Get involved with the chamber of commerce or a small business partners organization. With collaboration, you will have many thinkers, and you can watch your business grow.

Information from article: https://www.thebalancesmb.com/collaboration-grows-yourbusiness-2951718

Master Dealer Training Program Empowers all Employees

Professional development is a great way to empower your employees to grow in their skills and knowledge. Most licensed professionals from teachers to attorneys to medical personnel require continuing education hours on a regular basis. At BioZyme® , we’ve provided you and your staff with the tools needed to stay current on product information and knowledge as well as sales and customer service skills through the Master Dealer Training Program.

The Master Dealer Training Program was introduced at the 2017 Dealer Retreat as a way to increase knowledge and productivity within a dealership. It provides online training tools to all employees to learn more about all product lines, so they are armed with the information they need to talk to potential customers. In 2018, an advanced level of the Master Dealer Program was available to those who had completed Year 1. The second tier provides product updates and also focuses on marketing and selling techniques.

“In the beginning, the Master Dealer Training was just taken by one person per dealership, but we’ve made it so multiple people per dealership can participate,” said Trent Gabler, BioZyme® Inc. Sales Coach. “The end-users really see those counter people as experts, so I emphasize that everyone in a dealership who works with customers complete the Master Dealer Training, so they know the product features and benefits.”

Because it is important to the company that all employees understand the products and their benefits when they are talking to customers and potential customers, every individual who successfully completes the training is rewarded. Once a dealership completes the first year of training, that dealership receives Master Dealer designation on the online dealer locator (the most visited page on the website) as well as special store signage indicating they are Master Dealers. Individual employees receive a special Master Dealer jacket from BioZyme. Once a year has passed, the dealership is eligible for the second level of training that focuses more on marketing and selling techniques. Rewards are also sent after the second phase is successfully passed.

The training program is available online through the Online Dealer Center. A series of training modules allow employees to watch a short video presentation and then take a quiz about what they have just learned. If you do have multiple employees that want to complete the training, you should contact your Area Sales Manager or the Outreach Support Center at (816) 344-5769 to secure multiple login credentials.

Knowledge is power. In a world where customers have many options, make sure to empower your staff with information they need to be effective in product promotion and sales. Take charge and take part in the Master Dealer Training Program. It’s just one of many tools BioZyme offers its dealers to help them reach success in their business.

How to Empower your Sales Staff to Ask for the Sale

Developing relationships and providing top-notch customer service are two of the keys to a successful business. However, if you want your business to generate profit, you need to grow your sales. Perhaps one of the most challenging things about business, once you’ve developed those relationships is making the actual sale.

“A lot of good conversations take place when we build relationships, but did we flat out ask for the sale? Even the most experienced sales staff feel comfortable talking about products and having rapport, but they are scared of being told ‘no,’ so they might avoid the ask,” said Trent Gabler, BioZyme® Inc. Sales Coach and former ASM.

The fear of rejection is a natural reaction; however, until the question is asked, the answer is always ‘no,’ and when you do get a positive yes, it makes you and your business’ bottom line and outlook a little brighter.

Gabler offers three methods to empower your staff to feel more comfortable in closing the sale.

1. Summary close. Once you have discussed a particular product’s benefits or the Amaferm® advantage, have one or two summary statements and then simply ask when the customer would like to try the product or place an order. You could summarize with the three main selling points of improving intake, digestibility and absorption each time. Just keep your closing statement simple with an impact. For example, you might say, “Concept•Aid offers the benefits of increased reproductive success. When would you like to give it a try?”

“I think the summary close is the best. It highlights the benefits and reconfirms why the producer should invest in your product. How can a producer afford not to use it? Then, suggest how and when to order,” Gabler said.

2. Now-or-Never. One way you can ask for the sale without really applying sales pressure is during a promotion or sale. If you are a dealer that offers a good deal during or directly after a producer meeting or during a particular season of the year, this is a particularly effective pitch, according to Gabler. People like to save money, so if they know they have to buy “now” or they will “never” save money, they are more likely to buy on the spot. With the now-or-never approach, you might say, “This promotion ends tomorrow. If you don’t place your order now, you will miss out on this incredible savings.”

3. Direct Ask. If you aren’t afraid of hearing no or maybe, then try asking directly, “Would you like to place your order today?” If you don’t ask immediately after your conversation, and your potential customer says they need a little time to think, make sure you follow up with him or her within two to three days of your original discussion. That allows enough time for the person to think about the products and do any research they might want to do, and yet keeps you and the products fresh in their minds. Never assume they will get back to you; that is why it is imperative that you reach back out to them.

Training your employees to have product knowledge, customer service skills and build relationships are all important. Those skills will lead to empower them to make the ask and close the sale. Making sales and hearing “yes” will further empower and elevate your employees’ self-esteem. Make the ask, make the sale and watch your business grow!

Grow Your Business by Engaging and Empowering Your Staff

Good help is hard to find. But once you’ve found a good and loyal employee or several of them, you want to make sure they stay with your company. Turnover and hiring are costly in both money and time, and let’s face it, if you’ve found someone that meshes with your company values, mission and culture, isn’t it worth it to keep them as part of your team?

In a recent Inc.com 1 article, author Maria Matarelli suggests the best way to empower and grow your business is to empower and engage your employees. She quotes,

“According to a Gallup poll, only 37% of employees who feel they are engaged in their job would leave for a raise of 20% or less. That’s a big indicator of just how important engagement and empowerment are. Employees are willing to turn down more money if it means less empowerment.”

Employees need to feel like they are being treated as an unique individual, not just a robot following a set of rigid rules to accomplish a task. Yes, policies and guidelines are imperative to workplace productivity and safety, but happy employees are the key to a job well-done.

Matarelli reminds readers, “A machine can’t surprise you. A machine can’t be creative. A machine can’t innovate or contribute to the culture of your workplace.” Once you have hired someone provide them with the company vision and let them work. You might just be surprised at the type of contribution they make to improve a process, create a new product or provide other valuable input to help your company.

Follow these three simple steps to empower your employees and watch them succeed and help your company succeed simultaneously.

1. Listen. This might seem simple; however, often times employees have great ideas but have no one to share them with. People want to know that they have a voice and their opinion matters. As their supervisor, you don’t have to say yes, but you might just hear the next great idea for your company to soar.

2. Provide Safety. People like to feel a sense of security in the workplace. This can shape up in different ways. First, your employees will want to know they do have job security. No one works to their potential when rumors of firing or downsizing are circulating. If your company is experiencing hard times, be open with your team so they know what to expect. The second way you can make your employees feel safe, is by letting them voice their opinions, ideas, or thoughts on what works well and what could be improved on.

“The problem with leadership roles is that leaders are rarely the ones who interact directly with the customers. It’s important to hear from your employees that do, because they have valuable insight to offer. But they won’t share their thoughts if they don’t feel safe doing it,” Matarelli writes.

3. Mistakes Happen. Nobody likes to make mistakes. But, if you turn a mistake into a learning opportunity, it might be one of the best things to help boost your company’s growth. Being in the animal nutrition business, we conduct research trials with our products continuously. During those trials and experiments, we know that there will be mistakes, and that is often when we can learn both what doesn’t and what does work. Amaferm® , the product featured this month, might not even exist if Mr. Kistner hadn’t observed the growth effects of his livestock when he threw out some bad experiments and noticed how much more efficient his animals became. Allow your employees to try new ideas and let them feel safe with the idea that they might make a mistake.

Empowering your employees is a great way to help your company grow. Happy, engaged workers who feel a true connection to the business will flourish, work harder and smarter and help your business achieve its goals. Customers don’t want to do business with a robot, so make sure that you treat your employees like people, and keep them a part of your team.

– Source: https://www.inc.com/maria-matarelli/so-you-want-higher-performance-in-yourbusiness-empower-your-people.html?cid=search

Why Growth Depends on Todays Actions

Dictionary.com defines “take action” as “start doing something.” For your business to succeed today, tomorrow and in the future, you must take action now. That seems pretty simple; however, as a business owner, manager and employee, you need to take initiative and know which action to take.

According to the best-selling author and Inc.com columnist Jeff Haden, “motivation comes from taking action and finding success, not the other way around. So, if you need motivation, then you are not doing it right.”

In business there are so many actions that can be taken, it is often hard to prioritize which step to take first. The key is to be sure to take a step and keep the action moving forward. An Inc.com article¹ outlines three truths to help you prioritize your action steps and keep growing your business.

1. Connect Team Objectives to the Organizational Mission. Your key objectives are the foundation for taking proper action. Make sure they are aligned with your company mission. This helps everyone get on the same page. If the alignment between objectives (goals) and mission is off, nothing will make sense. The more clearly linked the team’s goals are to the group’s mission, the more likely the proper actions will take place.

Every business, regardless of size, needs to have a mission. At BioZyme®, a summary of our mission is to create and produce the highest-quality animal care products that will in turn help our customers achieve greater profit. We don’t accomplish that mission by standing still, but by establishing regular goals that are in-line with our mission. For some teams, those goals might be established and measured monthly, others quarterly and some annually. Whatever your mission is, make sure it is clearly written so every employee has access to it. That way they know if their goals for action are connected.

2. Weed out Non-essential Actions. Although taking action is critical to growth, moving backward does not grow a business. Sometimes we try to do too much, and those actions are not essential to growth. As the article on Inc.com states, “Weeding out mediocre opportunities allows you to spend time with the winners.”

3. Create Authentic Relationships that will Drive you to Take Better Actions. Action in business is about different parties making connections. In today’s world it is easier to make those connections if you are authentic – being your true self – instead of being the person you think somebody else wants you to be. Remember, “taking action is so much easier when everything you do is natural, is real, and is in congruence with who you are. Deciding on the correct action is not hard when you know who you are and do not try to hide it.”

With proper action comes growth. Set your objectives to make sure they align with your mission. Don’t waste time on non-essential actions or people. And, be true to your true self, and the actions will flow much easier.

 

¹ – Article Source: https://www.inc.com/mareo-mccracken/dont-wait-for-motivation-why-your-companys-growth-depends-on-todays-action.html?cid=search

 

6 Steps to Hosting an Effective Producer Meeting

Producer meetings are a great way to share your business story, bring together people of common interests, renew enthusiasm in loyal customers and gain new customers all in one setting. However, effective producer meetings don’t just happen with a phone call or text to your Area Sales Manager (ASM); they require some advanced planning in order to become more than just another social event.

“It’s evolved. The first time I had one as a new dealer, I didn’t even have product on hand and the next day I sold a semi-load of product. Now after some meetings I sell up to eight semi-loads or more within a couple weeks after the meeting,” said Keith Micke, Triangle K Feed at Glendo, Wyo.

Micke hosts two large producer meetings each year, spreading them out over his sales territory. He shared some of his what he’s learned over the years that helps make his meetings successful.

1. Schedule in Advance. It is a good idea to get dates on a calendar as early as you can. That way you can start working with your ASM and the marketing team to get invitations designed and mailed, reserve space at a restaurant or other venue of your choice, and make sure the BioZyme® staff you want to speak are available on your dates.

2. Plan your Invitation List. Micke said he likes to invite a mix of both his regular customers and potential customers to the meetings. He will ask his long-time customers to share their success stories during the meeting, and it is always good to have a well-respected, prominent rancher in attendance, because he said often a new customer will try the products because he or she wants to be like the neighbor.

“That’s really solid. They are getting the information from someone besides a salesman, how the products work and what it’s done for them,” Micke said.

Micke said he will send around 80 invitations each fall for his two meetings, where he usually has around 30-35 people at each one. And since ranching is a family business, he also includes the wives and children, as he knows many young families don’t always have access to a sitter.

3. Focus on a Topic. Although there are a lot of subjects a dealer could cover, Micke said he typically picks one topic to cover at each meeting, and then follows the topic by explaining all the products and highlighting any new products or changes. Narrowed down topic subjects might include how Amaferm works or the importance of protein.

4. Educate with Fresh Faces. Micke likes to include outside experts at each meeting.

“I get a lot of benefit having my sales manager and a nutritionist there. Then they can learn about the research, and the ranchers know there’s more than just a dealer out there. They bring in a fresh face, a different look,” he said.

5. Be Flexible. Micke said he is always up for trying new things. He originally had two fall meetings and two spring meetings each year. Then he discovered that the ranchers were busy calving in the spring, so he quit having those. He has had some smaller dinner meetings with four or five customers with similar interests. And, at his larger producer meetings, he has even seen ranchers eating at the same restaurant who weren’t invited to his meeting. He pulled them into the meeting, bought their dinner and turned them into customers.

6. Follow Up. At the meeting, you will want to keep track of everyone who attends, either by way of a sign-in card or sheet. Make sure you have their phone number, email or address so you can follow up with them. It is said it takes seven touch points to make an impression. You’ve likely already made a few with the invitation and the interaction at the meeting. Be sure to give them a day or two, follow up, answer any questions and see what products they would like to buy from you.

“It’s become a social event for a lot of guys now because they get to see the other ranchers there, and they really enjoy it,” Micke said.

Yes, your producer meeting can be effective AND enjoyable at the same time. Remember a worth-while producer meeting is a way to increase your customer base, show appreciation to your existing customers, and be a great educational forum.

As you make plans for your next effective producer meeting, be sure to reach out to your ASM.

Growth Starts with a Plan

Set your goals. Increase your sales. Grow your business. These are all great thoughts; however, do you have a plan on how to accomplish these tasks? A business without an action plan doesn’t really have a plan at all. And although creating an action plan might seem like just another thing to add to your growing “to do” list, the steps of creating an action plan are a healthy way to gain another perspective of what your company is doing and hopes to accomplish.

According to an online resource, Community Tool Box, there are five reasons a company, business or organization should create an action plan:

1. To lend credibility. An action plan shows members of the community (and your employees, board members) that your business is well ordered and dedicated to getting things done.
2. To be sure you don’t overlook any of the details.
3. To understand what is and isn’t possible for your organization to do.
4. For efficiency: to save time, energy and resources in the long run.
5. For accountability: to increase the chances that people will do what needs to be done.

It is wise to start creating an action plan as soon as your business is formed, but an action plan is an evolving document that will change and grow over time. Remember, once it is created, use it. Don’t just stash it away in a folder, never to be seen again.

Action plans can be grueling to create. They aren’t going to be generated overnight, and they are going to make you think about the priorities in your company. However, once you have the plan created and have shared it with everyone who works for you, your employees should be more efficient, and will spend more time working on the actions rather than doing tasks that don’t lead to growth or success.

Let’s review some key components of an effective action plan.

First, outline the clear goals you plan to accomplish with your action plan. When making a goal, make sure it is “SMART,” specific, measurable, attainable, realistic and timely. Next, assign the person, people or team to complete each particular goal. Yes, it might involve others along the way, but these people or teams should be the primary action-takers. Then, list the action steps to be taken to attain that goal and give deadlines for each step.

There is some other key information you will need to consider for your plan. What will you need to do to start your action? What are some obstacles that you might face? How will you overcome those? What resources will you need? Do you need sales coach help? If so, who will you reach out to? And finally, list the milestones you will reach along the way.

It is vital to have a plan to accomplish your goals. An action plan helps you to stay on task, make sure what you are working on is pertinent to the company and lets everyone know who is responsible for given deadlines. You may even find as you are creating an action plan that a goal you had in mind was actually a task to help you accomplish a greater goal, or it wasn’t part of the company’s overlying mission or vision, so there isn’t a need to spend time on it.

As the new year gets started, we challenge you to think about the goals that will drive your success in 2019 and create an action plan to help you get there. We can’t wait to watch your business grow this year!