We have lots of changes happening this month. Be sure to check them out below.
PRODUCT UPDATES
- In November and December, the Vitalize® Horse Treats will be packaged in Christmas packaging for the holiday selling season.
CUSTOMER PICK-UPS
- Due to BioZyme Capital Improvements at both Stockyards and Easton locations and limited space for storage, starting November 1, 2021, customer pick-ups will need to be picked up with in two days of receipt of the email notice the your order is ready. If it is not picked up with in two days of the order being ready, you will be charged $10 per pallet, per day. This will ensure we are able to get all orders ready in a timely manner for all of our customers.
LOGISTICS UPDATES
- At BioZyme, we are continuing to experience logistics challenges for our ingredients and materials, such as our packaging, which are resulting in both shortages and increased costs. We are working tirelessly to overcome these challenges to keep pricing under control and continue to deliver quality products quickly.
December 2021 Changes
FULFILLMENT UPDATES
- We are currently testing a new fulfillment process on tubs, and starting December 1, 2021, all orders for tubs will be fulfilled directly from the manufacturer. Please watch your email in the coming weeks for more information about this change.
January 2022 Changes
FULFILLMENT UPDATES
- Starting January 1, 2022, BioZyme® will require a minimum order of 2.5 tons and we will no longer be mixing pallets. These changes are being implemented due to the ongoing challenges we are experiencing with reliability and availability of LTL shipping. Distribution partners are available for smaller orders with coverage in over 30 states. If you need help working through these partners, please contact your Area Sales Manager or the Outreach Support Center.
PRICING UPDATES
- Starting January 3, 2022, new MAP pricing goes into effect for several of the Page 2 products. We will be sending out a separate communication with this information by both mail and email on November 3, 2022, so please keep an eye out for those details.