Don’t Forget the Young Customers

When it comes to kids, parents are usually not afraid to spend a little extra money to invest in their activities. Parents will spend money on sports camps, dance clinics, traveling ball leagues and personal trainers and coaches. And that is just the beginning. There are still participation fees, uniforms, equipment, lodging, travel and meals.

Showing livestock is no different – you have the initial investment of the animals, nutrition and health protocols to follow, bedding, equipment and fitting supplies not to mention entry fees and lodging, travel and meals.

But once you’ve made that initial investment in your livestock project, don’t you want to make sure it stays healthy while eating and gaining weight? That is why it is super important to focus on our younger customers – those who participate in youth livestock projects and their parents.

“I have yet to meet a parent who doesn’t want to see their kids succeed,” said Britney Creamer, ASM in Western Colorado, Utah and Wyoming. “Showing livestock is a ‘sport’ where not everyone gets a participation ribbon and parents generally go above and beyond to see their kids be successful.”

“I recommend Sure Champ® to anyone who comes in to buy show calf feed,” said Burton Nusz, store manager at West Slope Ag in Olathe, Colo. “The animals stay healthy and will stay on feed. Once the customer has tried it, the products sell themselves.”

Creamer said most conversations will start with the younger exhibitors who have seen a product promoted on social media or are aware of a promotion or giveaway. The kids will recognize the brand name, but perhaps not fully understand its function or use. That is when it is time to strike up a conversation with the parents, and the easiest way to do that is to jog their memory of that one time when…

“I always ask if they ever had an animal that went off feed or water when they got it to a show. It doesn’t matter if they showed at a county fair or all over the country, almost everyone recalls that memory, it strikes up a conversation, and then I tell them I have an insurance policy for them with added benefits,” Creamer said.

In addition to helping “insure” the show animals won’t go off feed again, Sure Champ products have many benefits including a healthy skin and hair coat and keeping animals gaining in an efficient manner. There are also complementary products in the Vita Charge® line that offer the convenience of different forms of delivery, including Vita Charge Stress Tubs that don’t have to be hand mixed with each feeding.

Creamer offers other suggestions for helping promote the Sure Champ line to customers and their kids for their summer show projects.  Creamer said the 10-pound bag of Spark is a good size to have at the counter. When a customer buys any show feed, it is great to start up a conversation about Spark and how to use it in conjunction with the show feed that is being purchased.

Another creative promotion Creamer has encouraged her dealers to try is setting a jar of red hots on the counter and having customers guess the correct number in the jar; the closest guess wins a shirt or a tube of Sure Champ Climate Control Paste.

Creamer also encourages her dealers to engage on some type of social media since the young exhibitors are so in-tune and already having conversations in that space.

Perhaps the most important tool Creamer uses is talking about the Amaferm® advantage, and how it helps the animals grow and gain. And although it varies by region and dealer, most of the products will only cost about 50 cents per animal/day – a pretty easy investment when talking about kids being successful in the show ring.

“A lot of my customers care about the rate of gain contest or carcass contest at their county fairs. I will tell them about Sure Champ and how that will help their animals put on pounds quickly no matter the show feed ration they are feeding,” Creamer said.

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