Team: Outreach and Customer Support
Leader: Jennifer Miller, Outreach Sales and Support Senior Manager
Number of people on your team: 6
Key Responsibilities: To ensure that we provide the best customer service to all present and future customers. That entales everything from orders, product questions, where to get BioZyme products, logistics, merchandise and so much more!
List of each team member and role they play at BioZyme:
Jennifer Miller– Outreach Sales and Support Senior Manager- Oversees daily operations with all aspects the team provides in the customer service world.
Heather Brant– Works with all present customers, future customers and BioZyme Area Sales Manager to ensure the best customer service we can provide.
Katie Williams– Outreach Support Dealer Coordinator – Works with all present customers, future customers and BioZyme Area Sales Manager to ensure the best customer service we can provide.
Kenny Voboril– Outreach Support BTS Coordinator- Works with all new distributor customers to help ensure a great onboarding process.
Ashley Jones– Logistics Coordinator- Manages the securing of logistics for all orders and overseer’s any freight claims or concerns.
Jody Purvis– Sales Support Manager- Coordinates all BioZyme merchandise, promotion fulfillment and works with trade show and livestock show support.
How does your team help with “Care that comes full circle” for BioZyme Customers: The Outreach and Customer Support Team is diverse in its skill set and the people it works with on a regular basis. The small team offers support to employee and customers from taking and tracking orders, ensuring contact information is updated, answering product questions, logistics, merchandise, literature, general concerns and more. We love to help all our employees and customer to assure their success in all they do!